FAQ's

Beginner level (Stage 1 – 4):1:4

Intermediate and Advanced levels (Stage 5 – 8): 1:6

Lesson durations vary by level:

Beginner(Stage 1 – 4): 30 minutes

Intermediate & Advanced(Stage 5 – 8): 45 minutes

This structure allows us to match the lesson time with the swimmer’s stamina and skill level, ensuring an effective and enjoyable learning experience.

Children are grouped based on a combination of their age and swimming skill level. This helps ensure they’re learning alongside peers at a similar stage, which makes the class more effective and enjoyable.

We continuously evaluate each learner’s skills through regular observations and periodic assessments as part of our 8-stage Inclusive Quality Aquatic Education Program. When your child successfully completes a stage, they’ll move on to the next level and receive a badge to celebrate their achievement. This way, you’ll always be aware of their progress and milestones.

Every child’s swim journey is unique, and at Ripples Swim School, our goal is to help learners build lifelong swimming skills—not just quick fixes. On average, children aged 6 and above typically need around 100 lessons to confidently master basic Freestyle and Backstroke techniques. However, the timeline can vary depending on factors like:

Comfort and confidence in the water

Consistency of attendance and practice

Physical development

Overcoming any fear or anxiety

We celebrate each swimmer’s individual pace with a supportive, skill-focused approach that prioritizes safety and long-term confidence.

We understand that life can be unpredictable, and there may be times when your child is unable to attend a scheduled lesson. Our rescheduling policy is designed to support continuity in learning while maintaining fairness and structure for all our families. Please refer to our detailed rescheduling policy for the steps and guidelines. Following these policies helps us maintain a high-quality and effective learning environment for all our swimmers.

Click here for our detailed policy.

We currently do not offer cancellations. However, you’re welcome to transfer your enrolment to a future term or to another eligible person, based on availability. Please contact us for assistance with the transfer process.

Please bring a well-fitted swimsuit, a swim cap, and goggles (optional). We also suggest a post-swim hoodie or towel robe to help keep your child warm after class.

We make every effort to keep our pools safe and operational, even during rainy weather. However, in the rare case that we need to cancel a class due to safety concerns, we’ll notify you through our official WhatsApp handle on your registered mobile number.
If you’re ever unsure, feel free to give us a call—we’re happy to help!

We understand how special these moments are! To respect the privacy of all learners, we kindly ask that no photos or videos include other children. If you’d like to capture a moment of your child, please speak with our Centre Manager—they’ll be happy to assist you in doing so appropriately.

We understand the bond children build with their swim teachers—and we love seeing that connection! However, we follow a regular rotation of instructors to optimize each child’s learning experience.

All our teachers are highly trained and aligned with Ripples Swim School’s teaching philosophy, each bringing their own unique style. This approach not only keeps lessons fresh and engaging but can also help your child adapt, grow, and even progress faster.